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Shipping & Return Policy
Shipping & Return Policy
Door Sample Orders
Free Shipping Free shipping only applies to the lower 48 states.
Ready To Assemble Cabinets, Accessories, Hoods, and Vanity Orders:
Orders that total up to $100 - shipping will be $15
Orders that total over $200 - shipping will be $40
Orders that total over $700 - shipping will be $50
Orders that total over $1000 - shipping will be $170
Orders that total over $1750 are FREE
Free Shipping on all orders over $1750 after any applicable discounts have been applied (Free shipping only applies to the 48 lower states) - Only cabinets and/or accessories in the cabinet finish or decorative hardware count towards the minimum of $1750. Free Shipping will apply to one shipment of your order, if items are on backorder and you choose to split the shipments up, shipping may need to be collected for subsequent shipments.
Pre-Assembled Cabinet Orders (please note that shipping charges are higher for orders under $2500 because all pre-assembled cabinets have to ship via freight carriers):
Orders that total over $750 - shipping will be $200
Orders that total over $2500 - shipping will be $310
Free Shipping on all orders over $2500 after any applicable discounts have been applied (Free shipping only applies to the lower 48 states) - Only cabinets and/or accessories in the cabinet finish or decorative hardware count towards the minimum of $2500. Free Shipping will apply to one shipment of your order, if items are on backorder and you choose to split the shipments up, shipping may need to be collected for subsequent shipments.
Shipping Charges May Apply (only applied if purchasing the following products alone or without at least 5 additional cabinets in the same finish):
Pantry, oven, or linen cabinets
Any wall or base cabinet wider than 36" (standard cabinets, sink base cabinets, vanity cabinets)
Any cabinet with glass or mirrors (not including glass/mullion doors that ship separate from the cabinet)
Any cabinet with marble, granite, stone or a vanity top
Any panel larger than 48"
Lazy susan base cabinets
If an over-sized item (pantry, oven cabinet, cabinet over 42" wide, large panels etc..) is purchased with 5 or less other cabinets in a different finish than the rest of the order.
*Orders with a pantry, oven cabinet, large panel, or orders which need to ship on double/over-sized pallets due to the order size will not be able to utilize a lift gate. If your order is able to utilize a lift gate, it will be automatically included on your delivery. It is highly recommended to have at least 1-2 additional people to help unload the cabinets regardless if a lift gate is used or not. Cabinets can be very large and heavy, and the driver is not responsible for unloading any items, only to get the pallet to the back of the truck. Then, it is the customer's responsibility to unload each cabinet.*
**Deliveries will be on 53 foot trailers. Please contact us about your delivery IF: You live in a Gated Community, on a private drive, narrow road or cul-de-sac. Then, we can arrange in advance for a smaller truck to make your delivery. If smaller trucks are not available, you may be required to meet the driver if a large truck is not able to get to your exact location.**
***If the delivery is being made to a less accessible area or areas which require special/additional freight services (crossing water, on a small island, etc...), you may be responsible for additional freight charges. If this is the case, we will contact you prior to your order shipping to go over your options.***